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Problems with running Infobright Service
Posted: 29 November 2011 11:37 AM   Ignore ]  
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I’ve installed IEE 4.0.5 win32.

I can not start the Infobright service. I’m getting message:

Could not start the Infobright service in Local Computer.
Error 1067: The process terminated unexpectedly.

Any suggestions what need to be fixed?

Thanks in advance.

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Posted: 29 November 2011 11:41 AM   Ignore ]   [ # 1 ]  
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Can you check brighthouse.log , bh.err etc which are generated inside data directory (default path is ..\Program Files\Infobright\data)?

If something is related to insufficient memory then you can adjust that inside brighthouse.ini file.

Installer generates a log file inside windows temp directory, you can also verify that.

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Mahib

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Posted: 29 November 2011 11:53 AM   Ignore ]   [ # 2 ]  
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Thanks for such a fast answer.

I’ve checked bh.err. It seems that problems start wich error: [ERROR] Error: License verification failed!

But I do have the licencji file (iblicense-xxxxx_xxxxxxxxxx-79851222-DLP.lic) in Program files\Infobright folder.

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Posted: 29 November 2011 11:56 AM   Ignore ]   [ # 3 ]  
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I found the problem.

I’ve generated two licences. DLP and IEE (my mistake). And I put both of them in the Infobright directory.

It seems that IEE verifies only the first file it founds, in my case it was the DLP licence.
When I removed the firs file - everything was ok.

Thanks for your help.

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